Delivery
Shipping Methods:
We offer standard and expedited shipping options for all orders placed through our website.
Processing Time:
Orders are typically processed within 1-2 business days from the time they are placed. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
Shipping Charges:
Shipping charges are calculated based on the weight of the package and the selected shipping method. Customers will be informed of shipping costs during the checkout process.
Delivery Time:
Delivery times vary depending on the selected shipping method and the destination address. Standard shipping usually takes 3-5 business days, while expedited shipping may arrive within 1-2 business days. Please note that delivery times may be affected by factors such as holidays, weather conditions, or carrier delays.
Delivery Address:
Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Delivery Confirmation:
Orders delivered to the designated address will require a signature upon receipt to ensure secure delivery. If you are unavailable to sign for your package, please make arrangements to have someone available or provide delivery instructions to the carrier.
Delivery Rates
Free Shipping over $99
Sydney Metro – courier $17.99 (Next business day delivery)
- Sydney + Interstate (non-fridge items):
- AusPost Express: $14.99
- AusPost Regular: $9.99
If NSW Rural plus other states (refrigerated):
Based on courier rates (may need to look into an affordable service or will use courier service and only send to Sydney Metro areas) The courier service allows us to send same day business address if ordered before 10am, the customer will receive the same day if sent to a business address.
Policy Updates: We reserve the right to update or modify our delivery policy at any time. Any changes will be reflected on this page.
Effective Date: This delivery policy is effective as of April 1st 2024.